Privacy Policy

Welcome to Bloom Design House.
We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you shop with us.


1. Who We Are
Bloom Design House is an independent stationery brand based in the UK.
Our website address is: bloomdesignhouse.co.uk



2. What Personal Data We Collect
When you shop or interact with us, we may collect the following personal data:
    · Your name and contact details (e.g. address, email, phone)
    · Order and payment information
    · Account login details (if you create an account)
    · Delivery information
    · Your IP address, browser details, and device information
    · Communications and reviews you submit
    · We do not store your full payment details. Payments are securely handled by third-party providers (e.g. Stripe, PayPal).

3. How We Use Your Data
We only use your data when necessary and for legitimate purposes, including:
    · Fulfilling your orders and delivering your products
    · Responding to customer queries
    · Sending order updates and account information
    · Improving our website and services
    · Complying with legal obligations (e.g. tax records)
    · If you’ve opted in, we may occasionally email you about new designs, updates, or special offers. You can unsubscribe anytime.

4. Legal Basis for Processing
We rely on the following lawful bases under GDPR:
    · Contract: To process and deliver your orders.
    · Consent: For email marketing (only when you opt in).
    · Legal obligation: For accounting and tax compliance.
    · Legitimate interest: To improve your shopping experience and protect our services.

5. Data Sharing
We only share your data with trusted services that help us run our business, such as:
    · Payment providers (e.g. Stripe, PayPal)
    · Delivery partners (e.g. Royal Mail, couriers)
    · Website and IT support providers
    · Analytics tools (e.g. Google Analytics)
    · These third parties only process your data as necessary and according to our instructions.

6. How Long We Keep Your Data
We retain your data only for as long as needed:
    · Order records: up to 6 years (for legal reasons)
    · Marketing data: until you unsubscribe
    · Account data: until you delete your account or request removal
    · You can request deletion of your data at any time (see section 9).

· Cookies and Tracking
We use cookies to:
    · Keep your shopping basket working
    · Remember your preferences
    · Collect anonymous site usage stats
    · You can manage cookies through your browser settings. For more info, see our [Cookie Policy].

Your Rights Under GDPR
You have the right to:
    · Access your personal data
    · Correct inaccurate information
    · Request data deletion
    · Object to or restrict processing
    · Request data portability
    · Withdraw consent at any time (where applicable)
    · To exercise any of these rights, please Contact Bloom.


How We Protect Your Data
We use security measures such as:
    · SSL encryption
    · Secure servers
    · Limited access controls
    · While no system is 100% secure, we take steps to protect your data from unauthorised access or misuse.
Contact Us
For any privacy-related questions or concerns, please Contact Bloom.